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Rerouted HealthKnow the system. Know your options.
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Short video: Healthcare can be complicated, even for people who work in it. We help patients and families. We don't sell insurance, we help you understand it. Know what to ask for, whether it's a medical bill, a denied claim, a hospital stay or caring for a parent. There's more than one path to well-being: Western medicine, daily habits and Eastern traditions: a water droplet rolls down a leaf into a pool of wellness. Know your options: can Eastern and Western medicine work together, what else could support my well-being, and how do I know what's safe and what works? Care for the whole you: body, mind, spirit and community, alongside your medical care.

Rerouted Health

Know the system. Know your options.

A bill that makes no sense.
A claim that was turned down.
A parent in the hospital.
We help you know what to say and what to do next.

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What can we help you with?

Choose the situation that sounds most like yours.

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I have a medical bill Understand what you're looking at, what might be wrong, and what to ask next. My claim was denied Understand the denial, your options, and the next steps for appealing. Someone I love is in the hospital or seriously ill Know what to ask, what to keep track of, and what decisions may be coming. I'm caring for someone Practical help for supporting a child, partner, parent, sibling, friend, or other loved one.

Not sure where to start? Help me figure out what to do next →

In their words

What people tell us

“I was not able to walk when I first arrived. Within the month, the nursing staff and therapy staff had me moving better than I was able to since I was a young child.”

Philip B., after a hospital stay

“Thank you for being there by my side and for our family.”

Jennifer M.

“You made people feel seen, respected, and valued.”

Joe A.

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Explore

Discover other routes to better questions and better care.

From testing and technology to complementary care and practitioner guides, explore evidence, options and thoughtful perspectives.

Explore all topics
A steel tray in a clinic with colored blood collection tubes, a needle, gauze and a blue tourniquet band
Labs & Testing
A man in white practicing a tai chi pose in front of rows of red stadium seats
Complementary Care
A woman in an orange T-shirt checking the smartwatch on her wrist
Health Technology
A sleep mask on a white duvet beside a wooden nightstand with a lamp and a book in soft morning light
Sleep & Recovery
A green notebook and pen on a round wooden table next to a mug and a plant, with an armchair behind
Mental Health & Trauma
A clipboard with a printed form, a green notebook, a pen and a stethoscope on a wooden table
How to Evaluate a Practitioner

Where most people start

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Is my medical bill right? How to check it

Match the bill to your EOB line by line, ask for the codes, and question anything that does not add up before you pay.

Read the answer
Two hands marking printed statements with an orange marker on a wooden table, seen from above
Do I have to pay a doctor I never chose?
Close-up of hands holding a printed form in a blue folder, with a leather sofa in the background
Why was my claim denied? How to read the letter
A smiling woman in a pink blouse on the phone at a desk with papers and colored pens
Do I need my plan's OK before this test or surgery?
An older mother and her grown daughter in a red top hugging and smiling outdoors
Mom's being discharged and we're not ready. What can we do?

People worth knowing

Dr. Jeffrey Thompson

A chiropractic physician and musician who has spent four decades asking what sound can do for the body.

Dr. Thompson (D.C., B.F.A.) founded the Center for Neuroacoustic Research and has worked with therapeutic sound since the early 1980s. He teaches psychoacoustics and clinical neuroacoustic therapy, and his site lists collaborations from Deepak Chopra to NASA/JPL.

Read the feature
Dr. Jeffrey Thompson in his studio, resting his arms on a synthesizer

“Healing the Body, Heart, Mind and Spirit with Sound”

Dr. Jeffrey Thompson · The tagline of his Center, quoted from his site
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The book

A guide to navigating a complex system and finding a healthier path.

Rerouted Health is the story behind the work — what we learned inside the system, what the research shows, and how to find a better way forward.

About the book
A laptop, a notebook with a pen and a ceramic mug on a wooden desk by a sunny window

The course

Coming soon

A Rerouted course is in development.

Hear when it opens